Energy rebates

The NSW Government offers a number of rebates to help reduce your energy bills. Two types of customers are eligible:

  • Retail customers: consumers who receive their energy bill from a retailer such as AGL, EnergyAustralia, or Origin.
  • On-supply customers: consumers who receive their energy bill from an owner or manager of an on-supply residential park, retirement village or strata scheme.

The rates and processes for applying may be different depending on who bills the consumer. 

If you’re eligible, you can apply for a combination of the rebates shown below.

Couple looking at energy rebate information on laptop.

Low Income Household Rebate

The Low Income Household Rebate helps people who hold eligible concession cards issued by the Commonwealth Department of Human Services or the Department of Veterans’ Affairs pay their electricity bill. 

Gas Rebate

The NSW Gas Rebate helps people who hold eligible concession cards issued by the Commonwealth Department of Human Services or the Department of Veterans' Affairs pay their natural gas or residential LPG bills.

Family Energy Rebate

The Family Energy Rebate helps eligible households pay their electricity bill if they have dependent children and received the Family Tax Benefit payment from the Commonwealth Department of Human Services.

Life Support Rebate

The Life Support Rebate helps people pay their electricity bills if they are required or have someone living with them who is required to use approved energy-intensive equipment at home.

Medical Energy Rebate

The Medical Energy Rebate helps people who hold eligible concession cards issued by the Commonwealth Department of Human Services or the Department of Veterans' Affairs pay their electricity bill if either they or someone living with them has an inability to self-regulate body temperature when exposed to extremes of environmental temperatures (hot or cold).

Energy Accounts Payment Assistance scheme

The Energy Accounts Payment Assistance (EAPA) Scheme helps people experiencing a short term financial crisis or emergency to pay their electricity or natural gas bill. This scheme is only for short term assistance. Find out more: help for households facing energy bill stress.

Attention: NSW Caretaker Period has commenced

The caretaker period for the NSW Election commenced on 1 March 2019.

Accordingly, no ministerial press releases or related information issued by the Government from this date will be available on energysaver.nsw.gov.au.

For copies of recently-issued ministerial press releases or information on the election policies of any political party as they relate to this department or its portfolio area, please go directly to the website of the relevant political party.